Shipping & Returns

SHIPPING:

Unless otherwise stated, all prices are FOB Colorado Springs, CO 80909.

We offer shipping via these carriers:

   UPS
   FEDEX
   USPS

We offer shipping to most countries via UPS or postal services (see country list in the shipping estimator of your shopping cart.)

EXCEPTION FOR UN-DU BRAND PRODUCTS ONLY:

  • un-du products may not be shipped outside the areas served by the US Postal Service. Subject to a one bottle (16oz or less) per package limitation, un-du may be shipped via USPS Parcel Post to Alaska, Hawaii, Palau, Guam, Northern Marianas, American Samoa, Federated States of Miconesia, US Virgin Islands, Puerto Rico and Marshall Islands.
  • un-du is not available for shipment to Canada.
  • un-du is not available for international destinations (except those listed above.)

RETURNS:

All returned items must be complete, undamaged, under original seal and be saleable.

  • All returns are subject to a 15 percent restocking fee.
  • Return shipping will be at buyer's expense.
  • The only exception to these requirements is if we ship the wrong item.

A Return Material Authorization (RMA) number must be obtained before returning merchandise. An RMA number may be requested by email at sales@wilkssupply.com or calling toll-free 877-834-8541 (Outside US/Canada call +1-719-442-1620).