Privacy Notice

We take your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

  • This policy covers how Wilks Supply treats personal information that we collect and receive, including information related to your past use of Wilks Supply products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that Wilks Supply does not own or control, or to people that Wilks Supply does not employ or manage. In addition, certain companies associated with Wilks Supply have their own privacy statements which can be viewed on their websites.

Information Collection and Use

     General

  • We collect personal information when you purchase from us, when you use our products or services, and when you visit the pages of certain partners of Wilks Supply. We may combine information about you that we have with information we obtain from business partners or other companies.
  • We collect information about your transactions with us and with some of our business partners.
  • We automatically receive and record information on our server logs from your browser, including your IP address, and the page you request.
  • We do not utilize web browser cookies. Companies associated with Wilks Supply may utilize web browser cookies in order to facilitate order processing and payment services.
  • Wilks Supply uses information for the following general purposes: to evaluate our advertising and product offerings, fulfill your requests for products and services, improve our services, and to contact you.

Information Sharing and Disclosure

  • Wilks Supply does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with Wilks Supply under confidentiality agreements. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Wilks Supply terms of use, or as otherwise required by law.
    • We transfer information about you if Wilks Supply is acquired by or merged with another company. In this event, Wilks Supply will notify you before information about you is transferred and becomes subject to a different privacy policy.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to this Privacy Policy

  • Wilks Supply may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice within this document and/or in other places on our website.

IP Addresses:

When your web browser or email application requests a web page or email from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet from a dial-up Internet service provider (ISP), the IP address will be different every time you log on. For most other users the IP address may change from time to time depending on your modem or router configuration. For most very large company networks, your IP address may be permanently assigned.

Information Collection and Use Practices

  • Wilks Supply receives IP addresses from all users because this information is automatically reported by your browser each time you view a web page.
  • IP addresses may be used for various purposes, including to:
    • Diagnose service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
    • Estimate the total number of users visiting Wilks Supply from specific countries or regions of the world.
    • Help determine which users have access privileges to certain content that we host.

Cookies:

  • Wilks Supply Practices Regarding Cookies
    • Wilks Supply  does not use cookies on it's website 
  • Other Companies' Cookies on wilkssupply.com
    • Wilks Supply utilizes payment processing companies (i.e.: Paypal.com, FirstData, etc.) to process credit card and other types of payments.
    • Wilks Supply uses the package tracking services of UPS, Fedex and the U.S. Postal System.
    • Those companies providing payment processing and package tracking services for Wilks Supply may set and access their cookies on your computer.
  • A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  • Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

    Choices about Cookies

    • You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
    • If you reject all cookies, you may not be able to utilize some advanced features of our website or order processing system. Nevertheless, you will be able to navigate throughout all public areas of our website.

 Other:

When a Wilks Supply company web page is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page.

Questions and Suggestions

If you have questions or suggestions, please complete a feedback form or you can contact us at: 

Aspen Shops LLC
Wilks Supply Customer Care - Privacy Policy Issues
12793 Pine Valley Dr
Falcon, CO 80831

+1 877-834-8541

wilkssupply.com is a domain name registered to Aspen Shops LLC. Aspen Shops LLC, Aspen Shops Online, HospitalSlippers.com, un-du.net, and Wilks Supply are affiliated with each other and owned and controlled by Aspen Shops LLC. Aspen Shops LLC doing business under the names listed above, is an independent reseller of un-du brand products produced by un-du, Inc.

Effective Date October 10, 2004
updated June 24, 2015